Privacy Policy

Last updated: July 11, 2026

This Privacy Policy describes how Leveliom ("we", "us", "our") collects, uses, and protects information when you use our fuel level sensors and monitoring services ("Service").

1. Information We Collect

Depending on how you use the Service, we may collect:

• Account information: name, company name, email address, and phone number provided during registration or purchase
• Sensor data: fuel level readings, tank volume, temperature, refueling and drain events, and timestamps generated by installed sensors
• Location data: when sensors are connected to GPS trackers or telematics platforms, location information associated with fuel events
• Technical data: device identifiers, firmware versions, connection logs, and diagnostic information

2. How We Use Information

We use collected information to:

• Provide fuel level measurement, monitoring, and alerting services
• Calibrate sensors and improve measurement accuracy
• Generate reports on fuel consumption, refueling, and drain events
• Provide customer support and warranty service
• Improve our hardware, firmware, and services
• Communicate with you about your account, updates, and support matters

3. Data Sharing

We do not sell your personal information. We may share data:

• With third-party telematics or GPS platforms that you choose to connect your sensors to
• With service providers who assist in operating our Service, under confidentiality obligations
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of our company, our customers, or others

4. Data Retention

We retain sensor and account data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Receive a copy of your data in a portable format

To exercise these rights, contact us using the details below.

7. Third-Party Services

When you connect Leveliom sensors to third-party platforms (such as GPS tracking or fleet management systems), the handling of your data by those platforms is governed by their own privacy policies. We encourage you to review them.

8. Children's Privacy

Our Service is intended for businesses and adult users. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Phone: +964 750 380 7676
• Address: Erbil, Kurdistan Region, Iraq